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Submitted by Peter on
I had trouble setting up my account so I applied by phone. 3 weeks later I finally setup an account and had my application linked to the account. I received an email message that I have a message pending on my count and a link to log on. I logged on there is no message indicator on my account. I called the help line and like always they told me it's a technical issue and I have to wait. This is frustrating to say the least. I have been trying for over a month and don't really feel I have made any progress.
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