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Submitted by Rick on
It is still a mess.. I got the account set up, Eligibility confirmed, Plan picked out, now am stuck at the enrollment check list.. It wants me to pick a plan for my wife and I, which I did, now it wants me to pick a plan for myself alone, and won't advance the process until I do. Goofy. I was excited because the help desk moved me to the "advanced resolution center" wow, I was being moved to the tech pros. Got the pros who informed me they don't yet have the power to edit forms, but would put me on a list for call back. When will I get this call back I asked, will it be in time to sign up by 12/15? The have no idea. So far another frustrating session.
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