Technology is great, however I work with the elderly population in the government arena. We have a program that they sign up for which allows them to send a confidential e-mail to their providers as well as order medications and make appointments. Many use this tool, but there are a greater # who do not. Unless you have been exposed to computers many elderly patients do not want to have to learn something new in order to reach their providers. Many elderly patients do not want or cannot grasp this consept, and they should not be forced to. With that being said what about protecting PHI (personel health information) HIPPA laws. Our system is encrypted, how do you plan to protect information?
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