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Making a difference in how people find health information, today and into the future.

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Submitted by Anonymous on
I'd be interested to find out what kind of research you do to create a focus for your one-stop-shops. If the site doesn't already exist and the content is scattered across various office sites and is not customer oriented, how do you know what users will be looking for? I love the idea of topic sites and would love to hear more about what you have done to create a plan for these types of sites.
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