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Making a difference in how people find health information, today and into the future.

Working Better Blog Posts

February 27, 2014

HealthCare.gov is working and ready to serve millions more consumers seeking qualify, affordable health coverage.
Graph showing that missing 834s is declining. Missing 834s as a percentage of total enrollment was at 9.77% for the period October 1st to October 12th, 15.02% for the period October 13th to October 26th, 7.74% for the period October 27 to November 9th, 3.77% for the period 11/10 to 11/23, and stands at 0.38% for the period November 24 to December 5th.

December 14, 2013

Our priority is working to make sure that every 834 form – past and present – is accurate.

December 6, 2013

Today, we are providing weekly metrics on the stability and performance of HealthCare.gov.
HealthCare.gov Progress and Performance Report. Some content in this report may not be accessible to persons using assistive technology. For assistance, contact 202-690-6343.

December 1, 2013

Today, Jeff Zients offered an operational progress report on our work to improve HealthCare.gov over the past five weeks. In addition, we also released a Progress and Performance Report which provides data on the system.

November 25, 2013

Over the weekend, we added storage capacity in the CMS Data center for HealthCare.gov.

November 15, 2013

In total, we now have crossed more than 200 bug fixes off of our punch list.

November 12, 2013

This weekend’s updates to HealthCare.gov will improve user experience, system throughput, & streamline customer service.

November 9, 2013

Major fixes we’ve put in place over the last three weeks and stories of Americans who are finishing their applications through the site.

November 8, 2013

Two of the metrics by which we are measuring progress are: response time and error rate.

November 7, 2013

Improvements and enhancements for HealthCare.gov and the Health Insurance Marketplace continue to advance every day.