For the first time ever, the most recent round of HHSinnovates Awards featured a “People’s Choice Award”, in which all six finalists were showcased for public voting. The results were astronomical; nearly 18,000 votes were cast.
One of the challenges with social media in the federal government is how to interact directly with followers. Often, we have limited capacity to reply to direct questions. Holding events such as a twitter townhall, however, allows a set timeframe for followers to directly interact with government representatives.