November 12, 2013
We’ve made substantive progress over the weekend on HealthCare.gov - implementing updates that will improve the user experience, improve system throughput, and streamline the process for agent/brokers and customer service representatives.
November 9, 2013
Major fixes we’ve put in place over the last three weeks and stories of Americans who are finishing their applications through the site.
November 8, 2013
Two of the metrics by which we are measuring progress for HealthCare.gov are response time and error rate.
November 7, 2013
Improvements and enhancements for HealthCare.gov and the Health Insurance Marketplace continue to advance every day.
November 6, 2013
Overnight, the team added a new software release to the site that included dozens of fixes. These fixes focused on categories such as improvements to the user navigation experience and agent and broker processes.
November 4, 2013
Over the weekend, we made more than two dozen important fixes to the HealthCare.gov application as part of the steps we are taking to improve performance and functionality.
November 1, 2013
This was a week where we made progress, and also ran into some roadblocks that slowed us down. The focus is on working through our punch list, one by one.
October 31, 2013
As part of the “Tech Surge,” we’ve added key personnel from the government and private sector, including expert engineers and technology managers.
October 29, 2013
As you know, one of the places we’ve seen a lot of consumer frustration is in their ability to successfully create an account. This issue was identified on October 1 and we’ve made significant progress since then to deliver a much smoother process for consumers.